Screencast: Ways to get to Yahoo! Mail
- Posted November 13th, 2008 at 5:08 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Screencasts, Security, Tips & Tutorials
Despite my earlier efforts to share these visionary suggestions with screenshots, it seems that people continue to rely heavily on search engines to get to their Yahoo! Mail account. Now if you simply like that process, more power to you. But if you would like something with fewer steps, do I have the […]
Economy is down, but still be wary of unexpected lottery wins
- Posted October 29th, 2008 at 11:02 pm by Ryan
- Categories: Address Book & Calendar, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
If he keeps this up I may just have to find a way to give Mark his own byline, but in case you missed the Yodel post, our resident anti-spam czar Mark (the same one who held the recent workshop) had a few words to share about the ever increasing “lottery” scams. Check it out!
Coalition […]
Switching back from Calendar Beta
- Posted October 27th, 2008 at 5:05 pm by Ryan
- Categories: Address Book & Calendar, All-New Mail, General, New Stuff, Tips & Tutorials
While we have a lot of confidence in the overall experience being offered by the All-New Calendar beta, the fact of the matter is that it is a beta and some people may want to switch back. We had always intended to include that option (hence the Help pages that describe its presence on the […]
Mail Basics Workshop transcript (and new Workshops page)
- Posted October 15th, 2008 at 2:22 pm by Ryan
- Categories: All-New Mail, Classic Mail, General, Tips & Tutorials
Once again we’d like to thank everyone who submitted questions, and who stopped by to participate, during last week’s Mail Basics Workshop (transcript here). If you missed it, I was joined by Chris (Product Manager for All-New Mail), Carl (Customer Experience, referenced here), Maryn (liaison between the Mail team and Mail Customer Care), Melissa (Messenger […]
REMINDER: Don’t miss the Y!Mail Workshop (10/8, 3-4PM PT)
- Posted October 7th, 2008 at 10:44 am by Ryan
- Categories: All-New Mail, Classic Mail, General, Tips & Tutorials
That’s right! Just a quick reminder to submit questions and come by the Yahoo! Mail Workshop tomorrow afternoon. I’ll be joined by members of the Y!Mail team to answer questions you have about using Yahoo! Mail (either version).
Submit advance questions, or visit the live event, by clicking here.
Don’t miss the next Y!Mail Workshop: Getting to know Yahoo! Mail
- Posted October 2nd, 2008 at 3:56 pm by Ryan
- Categories: All-New Mail, Classic Mail, General, Tips & Tutorials
For the next edition of our Yahoo! Mail Workshop series, we are going to be focusing on understanding the basics of Yahoo! Mail. Join us on Wednesday, October 8th, from 3-4PM PT, for the live, moderated chat with members of the Yahoo! Mail team. Whether you are using Classic, or the All-New Yahoo! Mail, we […]
UPDATED: Yahoo! Mail Workshop - What do you want to talk about?
- Posted September 29th, 2008 at 3:56 pm by Ryan
- Categories: All-New Mail, Classic Mail, General, Tips & Tutorials
In July we held our first Yahoo! Mail Workshop. It featured a live Q&A with Yahoo! Spam Czar, Mark Risher, and the response we got from everyone was very positive. If you don’t recall the details, Workshops are live, online, moderated chats led by Yahoo! staff, with a focus on a specific topic of conversation […]
Need to change your Yahoo! Password or Name? There’s a tutorial for that
- Posted September 16th, 2008 at 5:13 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Mac, Security, Tips & Tutorials
I was chatting with a buddy from Customer Experience the other day (everybody say hi to Carl. He is not only tasked with finding ways to make your Customer Care experience more pleasant, but he also reads this blog from time to time), and I learned about some of the common questions agents are getting.
Now […]
Yahoo! Lottery: What’s wrong with this picture? (a lot)
- Posted August 28th, 2008 at 5:54 pm by Ryan
- Categories: All-New Mail, Anti-Spam, Classic Mail, General, Security, Tips & Tutorials
When it comes to spotting phishing emails I feel that it’s a really easy thing to do. But then I think about the number of messages I get from users asking about our “lottery” and I am reminded that not everyone has had the same degree of experience. Having worked at PayPal, eBay, and now […]
Order has been restored to the YMail blog!
- Posted August 25th, 2008 at 6:14 pm by Ryan
- Categories: General, Tips & Tutorials
Guess who’s back … back again! I have indeed returned from my recent travels abroad, and though I am now quite sunburned (and considerably lighter in the wallet) I’m pleased to see that the blog is right where I left it. It’s also nice to see (and hear) the response from some of the user […]
